Operations Management Essay Example | Topics and Well Written Essays - 1250 words

operations Management - Essay ExampleAn earlier model of workforce management is the Japanese concept of proclivity operations which has replaced the old method of mass outturn. Lean philosophy aims for elimination of waste to succeed faster, more(prenominal) dependable, high quality products and services at low costs. The system requires job rotation, job enrichment, team-based problem understand and multi-skilling (Tariq, 2005). 2. Quality of Products and Services a Critical Issue Whereas in the past, firms employed mass production to achieve economies of scale and generate profit without regard to quality, in the future, quality will be the distinctive slip that will differentiate the bearer from the rest (Pride and Ferrell, 2009). The customer of the future would be demanding for quality which is one capacious responsibility the manager of the future has to take upon himself. Such personalized quality can happen scarce by engaging in mass customization using sophisticat ed product designs and flexible production processes and corroboration systems (Stevenson in Tariq, 2005). To achieve this at a reasonable margin would require the proper coordination of these company-based systems in place, from the sum chain to product design to the production processes to customer service. ... A restaurants capacity is deliberate by the number of tables it operates. If there are too many tables provided yet are not fill up because the demand is less, it results in under-utilisation (Wild, 2003). Unfilled tables slopped that some space is unutilized yet being paid for in rent, unrecovered costs of acquisition of service facility, energy wasted, under-utilised service of assigned personnel, and therefore eventual loss of revenues. If scant(predicate) capacity is provided, meaning there are less tables available than the present number of customers, it would result in some customers waiting unreasonably or being turned away and going elsewhere and would mean l oss of income opportunities and diminished business image. 4. Operating for Competitive Edge Operations management is an activity that converts resources into outputs, and since outputs stir to customers, its aim is to ultimately satisfy the customer (Wild, 2003). Operations management can therefore be seen as a strategy for achieving the corporate goal of competitive leadership. Since operations management involves the use of resources and converting these into meaningful outputs that should lead to customer satisfaction, it plays a crucial role in every step of the process, from the sourcing of the raw materials, the final configuration and production of the product, the distribution of the finished product and the consequent after-sales service. Each of these steps can contribute in many different ways towards developing a finished product that will truly provide to the demands of the customers lesser acquisition costs from the supply chain, best final design at least producti on cost, competitive pricing and efficient methods of delivery and